Let's put things right.
Need help with your Shinpuru product? Email us about missing parts, assembly or any other product question.
We're an email away.
shinpuru9@gmail.comTo help us understand the issue, please include:
- Your product name or an Amazon product link
- Your Amazon order number, if available
- A short description of what you need help with
- A clear photo of the product or affected part
This opens your email app. You can also copy the address into Gmail or your preferred email service. Please do not send payment details or passwords.
How can we help?
I'm missing a screw or another part.
Email us with the product name and a photo showing which part is missing. We'll help identify the part and discuss the next steps with you.
I need help assembling my organizer.
Send a photo of the parts and tell us which step you're having trouble with. We'll help you work out how they fit together.
My product arrived damaged.
Please send us a description and clear photos of the damage. If you prefer to request a return or replacement through Amazon, visit Your Orders to see the options available for your order.
Where can I buy Shinpuru products?
Visit our product collection and follow the Amazon link for the item you're interested in. Available colors, pricing and delivery options are shown on Amazon.
I have a delivery, return or refund question.
For purchases fulfilled by Amazon, visit Your Orders or contact Amazon Customer Service for order delivery, return and refund assistance. Contact Shinpuru for questions about the product itself.